Privacy Policy

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

SriramMatrimony.com is an online matrimonial portal endeavouring constantly to provide you with matrimonial services. This privacy statement is common to any matrimonial website and app operated under SriramMatrimony.com. Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you. You acknowledge that you are disclosing information voluntarily. By accessing/using the website/app and/or by providing your information, you consent to the collection, use, share, store and process of the information you disclose on the website/app in accordance with this Privacy Policy. If you do not agree to the above usage of your information, please do not use or access this website/app.

Information You Need To Give In Order To Use This Website/App

The information we gather from users and visitors who apply for the various services our website/app offers includes, but may not be limited to, email address, name, date of birth, identification proofs/address proofs, educational qualifications a user-specified password, mailing address, zip/pin code and telephone/mobile number or fax number.

If you establish a credit account with us to pay the fees we charge, some additional information, including a billing address, a credit/debit card number and a credit/debit card expiration date and tracking information from cheques or demand drafts is collected. 

The user information we collect depends on the context of your interactions with us and the website/app, the choices you make and the products and features you use. The user information is used for authentication and account access, if a user registers using social networking platforms such as Facebook, Google, LinkedIn, and others we may collect personal data you choose to allow us to access through their APIs. When the user accesses our website/app, data relating to device ID, log files, geographic location, and device information/specification is also collected automatically.

We may also use your personal information for verification, analysis of data, usage trends to evaluate and improve our website/app, marketing research and prevention of frauds. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website/app. We identify and use your IP address to help diagnose problems with our server and to administer our website/app. Your IP address is also used to help identify you and to gather broad demographic information.

How The Information That Is Collected/Tracked By the Website Used

SriramMatrimony.com collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our websites/app, products and services, and marketing research from our users primarily to ensure that we are able to fulfil your requirements and to deliver a personalized experience.

For Users From The European Union (EU)

If you are located in the EU, you will be asked to provide consent to the collection, processing, and sharing of your personal information. Personal information means any information related to an identified or identifiable natural person. You have the right to share and access your personal information and right to withdraw consent for sharing your personal information at any point in time and the right to erase your personal information subject to applicable laws. You can withdraw your consent provided by contacting us. Your personal information may be stored in databases located outside of the EU including in India. Where we transfer personal data outside of the EU, we either transfer personal information to countries that provide an adequate level of protection, or we have appropriate safeguards in place. We may require proof of or need to verify your identity before we can give effect to these rights. To request to review, update, or delete your personal information, please submit a request form by sending an email to privacy@srirammatrimony.com. We may share your information with third parties who are anti-fraud solution providers. They help us to ensure we keep you safe from scammers and fraudsters.

With Whom The Website/App Shares The Information It Collects/Tracks

We may share such identifiable information with our associates/affiliates/subsidiaries and such associates/affiliates/subsidiaries may market to you as a result of such sharing. Any information you give us is held with utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer/visitor.

Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies to protect the rights, property or personal safety of other users or the general public. We may voluntarily share your information with law enforcement agencies / gateway service providers / anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature.

From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.

Our website/app links to other websites/apps that may collect personally identifiable information about you. We are not responsible for the privacy policy or the contents of those linked websites/apps.

For How Long We Retain Your Information

As stipulated in the Privacy Policy we will retain the information we collect from users under the following circumstances:

For as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defences, for pursuing legitimate businesses and to comply with the relevant applicable laws.

What Security Precautions Have Been Placed With Respect To Your Personal Information

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorized access.

Change of Privacy Policy

We may change this Privacy Policy from time to time without any notice to you. However, changes will be updated on the Privacy Policy page.

For any queries regarding the Privacy Policy: Contact privacy@srirammatrimony.com