Term & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of https://srirammatrimony.com/ (the "Website").

 

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website or the SM (Sriram Matrimony) Services. The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and Conditions").

 

In these Terms, references to "SM member" shall mean the end user accessing the Website/SM Services or its contents. “SM member” also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for "SM member". "SM Services" means a collective reference to Sriram Matrimony Services provided by Sriram Swastik.

 

Scope

You understand and acknowledge that Sriram Matrimony (SM) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. SM is a brand owned by Sriram Swastik which owns, retains, and has complete rights in SM and the SM Website /App/ SM Service.

SM acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of SM’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. If you reach us at the contact numbers provided on the Website/App, we may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of SM are classified broadly on the basis of various subsects of Brahmins and countries for the ease and convenience of its members/customers. SM Members are provided with free/paid access for searching for profiles from the database of SM, as per the partner preference set by you (on the Website/Applications (App) and you can shortlist the profiles in which you are interested.

 

1. Eligibility:

A) SM Membership and rights of admission is reserved solely for:

I. Indian National Brahmins & Brahmin Citizens.

II. Brahmins of Indian Origin (PIO).

III. Non-Resident Indian Brahmins (NRI).

IV. Brahmins of Indian Descent or Indian Heritage

B) Further in capacity as SM member you confirm that you are:

I. 18 years or above (if you are a woman) or 21 years or above (if you are a man).

II. If you are a resident of any other country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin.

C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in SM Website/App on behalf of them or is accessing the SM Website/App on behalf of them implies that you have taken their consent for their profile creation in SM and for accessing the SM Website/App.

 

2. Registration

A. We expect that you will complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of the registrant which will help you to meet your parameters. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in fields other than the applicable fields (including mentioning IDs of other platforms/websites/App or repeating your details in other fields, after filling them once in the relevant fields or others’ photographs. In order to serve you better, if SM requires additional details, you agree to provide the same. You may also get in touch with us at the contact numbers provided on the Website/App to get your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from Sriram Swastik and assist you in getting your profile registered on our website/App. SM may also post your profile information in the various WhatsApp matrimony groups run by SM to provide better matching profiles to you.

B. If at any point of time SM comes to know or is so informed by third-party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, SM shall have full right to suspend or terminate (without any notice) your SM Membership and forfeit any amount paid by you towards SM Membership fee and refuse to provide SM Service to you thereafter.

C. SM also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the SM Members in their profile.

D. Registration of duplicate profiles of the same person is not allowed in SM Website/App. SM shall have full rights to suspend or terminate (without any notice) such duplicate profiles.

E. You acknowledge and confirm that your registration with SM and the usage of SM Services is with the bona fide intention of marriage and not otherwise. SM Membership is restricted strictly to the registered SM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become members of SM and nor use the SM Service or SM Members’ data for any commercial purposes, and SM reserves its right to initiate appropriate legal action for breach of these obligations.

 

3. Account Security

You are responsible for safeguarding the confidentiality of your SM login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We do not ask for passwords, and you are cautioned not to share your password with any persons. You agree to accept responsibility for all activities that occur under your account.

 

4. Roles and Responsibilities of SM

A. SM reproduces your details once you register on our website/App on "as is as available" basis and also share your profile with other registered SM Members of Sriram Swastik.

B. SM's obligation is only to provide an interface to its registered members to search for their prospect by themselves without any assistance.

C. The profile search conducted by any SM member and the matches shown thereof are automatically generated by SM and based on the partner preference set by you. In the event of SM member changing his/her partner preference on the Website/App, then the automated system-generated prospect results of the Website/App may also undergo corresponding change.

D. SM does not prohibit any SM member from sending interest to your profile or communicating to you based on their partner preference. But you are at liberty to deny their interest or proceed if you are interested.

E. SM cannot guarantee or assume responsibility for any specific results from the use of the data available from SM Services.

F. SM shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.

G. SM cannot guarantee the complete protection of user data while it is in transit or prevent any tampering of the data by a third-party with malicious intent before the data reaches the SM servers.

H. SM does not authenticate/endorse any information of any profile and hence you, as a user, need to verify the credentials and information provided by other users.

 

5. Roles and Responsibilities of SM Members

A. You shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case, special characters, and numbers.

B. Any information/data required by SM for using the SM Services shall be provided by the SM Member, as and when so sought by SM.

C. You are requested to verify the credentials of the prospect, exercise due care and caution with respect to their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. SM shall not be liable for shortcomings due to any misrepresentations made by any of its SM Members.

D. You are required to verify the credentials of the prospect and we shall not be liable for any misbehaviour or misrepresentations made by the prospects during video call.

E. To get better search results, SM Members are expected to provide latest photographs. Providing photographs of others, inaccurate/false information shall be treated as violation of terms and conditions and SM shall retain their right under clause 2(b) of this terms and conditions.

F. During the registration, SM Members are expected to disclose any significant information pertaining to their health, which includes, but is not limited to any pre-existing illness, physical disability etc. Non-disclosure at the time of registration shall be treated as violation of the terms and conditions and SM shall retain its right under clause 2(b) of this terms and conditions.

G. SM Members are advised to refrain from:

I. entering into any financial transactions with prospects. SM Members shall not seek/provide financial help from/to other SM Members

II. using abusive language while communicating with other SM Members

III. being discriminative or using racial comments etc.

IV. sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

V. entering into physical relationship with any prospect before marriage

VI. violating any law in force from time to time.

VII. from mentioning details of other matrimonial services while sending personalized messages

H. SM Members are expected to be cautious of prospects who ask for favours, money etc. or call from multiple phone numbers, only interact over the phone, do not come forward for face-to-face meetings (in person or through video calls) and do not involve family and friends in matchmaking.

I. The SM Members agree that for getting effective search results of prospects on Website/App you will regularly log in to the Website/App and send expression of interest - which is an automated message sent to prospects - if you are a free SM member or send personalized messages to prospects to show your expression of interest/replies, in the event you have availed paid package. SM member may also review the expression of interest sent to you/read the messages sent to you by prospects and may respond suitably.

J. You also agree that while accessing/using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of features of website/App like viewing horoscope of prospects, enhancing privacy settings for photos, etc.

K. SM member shall - once his/her/their Registrant’s marriage is finalized - delete their profile by themselves or intimate SM for removal/deletion of their profile.

L. SM Members agree to use secure devices, software, and networks in a private place for accessing the SM Services.

M. SM Members shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in SM Website/App.

O. SM Members shall not probe, scan, or test the vulnerabilities of the SM Website/App or any network connected to the Website/App nor breach the security measures instituted by SM.

P. You shall also not make any payment/transfer any amount to account of any SM employees. All payments shall be made only to SM account.

Q. SM Members are expected to approach Sriram Swastik to resolve their complaints and grievances and shall not air their grievances/complaints in social media. Any violation to this clause shall result in immediate revocation of their membership without any notice.

 

6. Customer Care / Customer Service

In the event you come across any concerns in our service, please feel free to let us know:
Email-ID: 
support@srirammatrimony.com
Address: Plot No. 9A,

Vijayalakshmi Enclave, Goodwill Avenue

Kolapakkam, Chennai - 600 122,

Tamil Nadu, India

 

7. Medium of Communication to SM Members

A. SM members hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or WhatsApp messages from Sriram Swastik or other portals owned by Sriram Swastik or their alliance partners.

B. SM, by its automatic system may send to its member(s), profile(s) of the prospect by way of images/documents/messages/links etc. SM member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. SM Member further confirms that even if SM Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from SM either to the verified mobile number or alternative number if any provided, shall not be treated as promotional calls.

 

8. Confidentiality

Any feedback you provide to SM shall be deemed to be non-confidential. SM shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (I) your feedback does not contain confidential or proprietary information of yourself or third parties; (II) SM member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (III) you are not entitled to any compensation or reimbursement of any kind from SM for the feedback under any circumstances.

 

9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to SririamMatrimony.com, the personal information/data provided to us by you during the course of usage of SM will be treated as confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

10. Grievance Officer

In the event you come across any violation by another user including but not limited to having content on the website that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: gs_hema_mohan@yahoo.com

Grievance Officer: Mr. G.S. Hemamohan

Contact Address: Plot No. 60, Maxworth Nagar Phase 1,

Kolapakkam, Chennai, Tamil Nadu - 600 122

The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing.

The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update, or share any information on the Website/App that -

A. belongs to another person and to which the User does not have any right to.

B. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating, or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever.

C. infringes any patent, trademark, copyright, or other proprietary rights.

D. violates any law for the time being in force.

E. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.

F. impersonate another person.

G. contains software viruses, or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer resource.

H. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

11. Disputes between Members

A. SM Members are solely responsible for the communications (through any medium) with prospect or vice versa. SM expressly disclaims any responsibility or liability for any monetary transaction(s)/exchange(s)/interaction(s)/passing of information etc. between any SM Members inter se via e-mail, chat, interaction, WhatsApp or any other medium of communication between SM Members either using Website/App or otherwise.

B. SM has no obligation to monitor any such disputes arising between the SM Members, and SM shall not be party to any such dispute/litigation etc.

C. SM is not a broker or agent of any SM member, and SM does not partake in the exchange of any kind of discussion between the SM Members and prospects or the results of their discussion.

 

12. Content Right

A. You agree that all content of SM belong to Sriram Swastik excluding your or third-party content including advertisement on the Website/App for which SM has requisite license/right in terms hereof to display the same on our Website/App.

B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on the SM Website/App) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the SM profile or subsequently modified by you and also for all the posts and communications with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to SM, you hereby grant SM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the SM's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.

C. While SM does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and Conditions, SM may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2(b) of these Terms and Conditions). You agree that if the situation warrants, SM may, at its sole discretion restrict any SM member to other member's communications.

D. Sriram Swastik reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the said proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling any such proprietary information including using it for commercial purpose in any manner whatsoever.

 

13. Third-party website

A. SM Members understand and agree that SM may allow third parties to put up advertisements on the SM Website/App and SM does not control the contents of such third-party advertisements on the SM Website/App. Third-party websites to which links are given on Website/App are not governed by these Terms and Conditions and all such third-party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict, the terms and conditions of the third-party website shall prevail. Sriram Swastik does not in any manner whatsoever authenticate, endorse, verify, or certify these third-party websites or any contents therein. Please note that a user shall click on links to third-party websites at his/her sole risk and responsibility.

B. SM Members agree and understand that SM may also allow third parties to provide SM Members services on the Website/App like horoscope matching etc., and SM may also collect the payment for such third-party services provided to you, and SM in this regard can have revenue sharing arrangement with such third party, however in no event shall SM be liable to you for such third-party services.

C. SM reserves the right to add/delete/alter/modify/suspend any or all the SM Services at any time as it may deem fit, without notice. The SM Members are expected to view the changes made to the terms of SM Services on the Website/App on a regular basis.

 

14. Limitation of liability

A. Sriram Swastik or its office bearers shall under no circumstances be liable or responsible to the SM Member or his/her authorized representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including but not limited to damages resulting from the use of our Website/App/Third-party Website/SM Services.

B. SM informs you that the exchange of profile(s) through or by SM should not in any way be construed as a matrimonial offer and/or recommendation and/or advice or guarantee given to the SM Member, from/or by SM.

C. Notwithstanding anything to the contrary contained herein, SM's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to SM, for any specific SM paid package, and no further.

 

15. Sriram Swastik will not be liable in case of any wrong/improper match made due to unavailability of profiles from SM Website/App.

 

16. Sriram Swastik or its office bearers shall under no circumstances be liable, if any, for the SM Member entering into financial transaction with any other SM Member or any third party.

 

17. Sriram Swastik or its office bearers shall under no circumstances be liable, if any, for any SM Members not responding/reciprocating when you approach them for matrimonial alliance.

 

18. Class Action Suits

You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with SM. Further neither you nor SM agrees to class arbitration.

 

19. General

In the event you file a false complaint against another prospect on our Website/App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (civil/criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the SM Services as per clause 2 (b) of these Terms and Conditions.

 

20. Notwithstanding anything contained herein, SM reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on the Website/App (once such instance come to SM’s notice) in order to ensure that proper consent has been obtained by you, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libellous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. SM also reserves the right to block/delete/suspend the profile which might be offensive, illegal or that might violate the rights, harm, or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our SM Website/App as a means of communication while sending messages to other SM members regarding their profile identity in other matrimonial websites.

 

21. Once your paid membership expires, your profile will remain with SM’s database, and you will automatically become a free member losing all the privileges enjoyed while being a paid package member.


22. Disclaimer

A. Your access to and use of SM Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT SM SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW. SM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SM does not warrant that the Website/App, its servers, or e-mails sent from SM are free of viruses or other harmful components. SM will not be liable for any damages of any kind arising from the use of this SM Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. SM does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using SM Services (both paid and free).

C. Notwithstanding anything contrary contained anywhere, under no circumstances shall SM be held responsible or liable whatsoever or howsoever, arising out of, relating to, or connected with:

I. any act or omission done by SM/Sriram Swastik/payment gateway/alliance partner etc.

II. any untrue or incorrect information submitted by you or on your behalf.

III. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from SM).

IV. any unauthorized or illegal act done by any third-party relating to or connected with any information submitted by you or on your behalf.

V. any cybercrime attempted or committed by anyone and

VI. any incident of force-majeure or 'act of god'.

VII. any issue already stated in these Terms and Conditions including limitation of liability clause of these Terms and Conditions.

VIII. using/availing third-party services namely horoscope matching services etc. and for paying them through the Website.

IX. the outcome of any interaction by way of a meeting, call, sms, chat, email or social media posts at any point of time

X. any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

D. You expressly agree that your use of this Website/App is at your sole risk.

E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device, or mobile phone as a result of the installation or use of the App. 

23. Indemnity

By using our SM Services, you agree to defend, indemnify, and hold harmless SM, its subsidiaries, affiliates, directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by SM. This defence and indemnification obligation will survive in perpetuity. 

24. Termination

A. SM in good faith reserves its right to terminate your SM Membership or suspend/delete your profile at its sole discretion without any notice to you and take any action as mentioned in clause 2(b) of the Terms and Conditions, in case you

I. seek physical/financial favours from our other registered members or

II. have provided incorrect information on our Website/App or

III. have committed any fraudulent/unlawful/illegal activities through the use of our Website/App or

IV. have violated these Terms and conditions or

V. have misappropriated the name, likeness, email address, contact number or other personally identifiable information of another SM Member who has created a profile on our Website/App by impersonation/fake/bogus/false/misrepresentation/without consent of the person whose profile is being registered or use only partial information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner.

B. If SM receives any complaint against you and consequently, we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including any loss, costs, expenses, or consequence, if any.

C. Unless otherwise provided in these Terms and Conditions, SM membership may be terminated by SM/you without assigning any reasons by serving 7 (seven) days written notice on the other, in which case all amounts paid till date by you to SM shall stand forfeited.

D. Upon termination/suspension of SM Membership, your right to use/access the SM Website/App/SM Services will cease immediately. All provisions of these Terms and Conditions which by their nature should survive termination shall survive the termination of this Agreement, including, without limitation, disclaimers, indemnity, and limitations of liability. Termination of your access to and use of the SM Services shall not relieve you of any obligations arising or accruing prior to such termination.

25. Jurisdiction and Applicable Law

A. The registration of SM Membership and all SM Services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.

B. The SM Members unconditionally agree that all such disputes and/or differences if any, shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India.

26. Mode of Payment

A. Payments made by cash/cheque/Net Banking/Debit/Credit Card/PayPal/RTGS/NEFT/UPI would be in accordance with the prevailing RBI guidelines. Activation of paid SM Service shall be subject to realization of the said payment. In case of dishonour of cheque/demand draft, you shall be liable to pay applicable bank’s cheque/DD bouncing charges. Further, SM Service to your account will be deactivated/suspended until you settle the value of the payment and applicable bank charges in the mode defined at any given point of time.

B. SM uses third-party payment gateways for collection of payment through credit/debit card or other payment instruments. You agree to provide us with your Permanent Account Number /Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of Sriram Swastik, the value of such paid package being ₹2,00,000/- [Rupees Two Lakh Only] and above from Sriram Swastik.

27. Refund and Assignment

A. The payments made by any SM Member to Sriram Swastik by way of membership/renewal fee/auto renewal are treated as non-refundable.

B. SM Member shall not assign/transfer your SM Membership to any other person or entity, and such an act shall be treated as violation of Terms and Conditions and SM shall retain their right under clause 2(b) of these Terms and Conditions.

C. Payment once made for SM Services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Sriram Swastik & Co.

28. Renewal

You shall receive emails at the email address registered with SM regarding the expiry of your paid membership once a week for 4 weeks before the expiry of your paid membership. If you fail to renew your paid membership before expiry, you automatically become a free member losing all the privileges of the paid membership. Your renewal shall be valid for one year.

29. Additional terms and conditions applicable to Non-Resident Indian customers

A. Jurisdiction

The laws of India shall be applicable.

B. Arbitration of Disputes

The parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 (thirty) days from the date of such dispute, then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and Conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Kanchipuram, Tamil Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language.

C. However, disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.

D. Enforcement

Any proceeding to enforce this arbitration agreement may be brought in Courts of Chennai, Tamil Nadu India.

30. WhatsApp Service for the members:

Exchange of profiles via WhatsApp can be availed on payment of additional fee, the details of which is available in the Website Tariff page.

31. Membership Packages

We have various membership packages based on the classifications of profiles (viz. country-based, sub-sect based, etc.).

To know the complete details on various membership packages and its benefits, please visit 'Tariff’ page of the Website. 

Date: Tuesday (2022-07-26), Time: 08:41 PM